Hi,
Today we started having issues with a group of our UAT folks and other staff. A bunch of us can not see imbedded images in TR (4.0.2.3269) with our own local installation with IE11, newest Firefox and Chrome. It is no all cases however....
When I go the cases in Test Suites and Cases a lot of us get the broken link icon. If we click in it it just churns with an icon. In one cases 1 imbedded image is seen but the others are broken.
How are the imbedded images stored and if they are converted to files - where are those files stored?
EDIT: Found them in the Attachments table. I see there is a reference to Case_id and Project_id. The problem seemed to center around cases that were copied to another project. We eventually got them back - even though I did it I am not sure how we fixed it. Will find out the details and post them.
EDIT 2: From the Dashboard:
1. Select BKS-QA (original test suite)
2. Click on the tab ‘Test Suites & Cases’
3. Select BKS
4. Open a case with an Image (Add Note has an image)
5. Select Edit
6. Don’t change anything, Cancel
Now go to back to your Dashboard and select BKS-UAT (this is a copy of the BKS - QA suite) and go to Test Runs & Results and open your test run. You should now be able to see your images.